Leadership Team

President

Jade Flores

CPCU

Jade majored in Spanish and International Business at Cal State Fullerton, received her CPCU designation in 2013, and is currently a Supervisor in the Personal Lines Automobile Unit at Mercury Insurance.

Vice President

Kayli Ung

CPCU

Kayli has worked in the insurance industry for 10 years, and he is currently a Business Underwriting Specialist with State Farm Insurance.  Prior to this role, she worked in Auto Claims and Fire Claims.  Kayli graduated from the University of Southern California and she received her CPCU designation in 2016. 

President Elect

Cory Hancox

CPCU

Cory has worked in the insurance industry for 11 years, and he is currently a Business Underwriting Specialist with State Farm Insurance.  Prior to this role, he worked in Auto Claims and Fire Casualty Claims.  Cory graduated from Cal State University, Northridge, and he received his CPCU designation in 2013. 

Past President

Cheryl Guyatt

CPCU, AIS

Cheryl is currently a Senior Underwriting Manager at Mercury Insurance and has worked in the insurance industry for the past 36 years.  She was awarded the President’s CPCU Scholarship from The Institutes and earned her CPCU designation in 2013 and obtained her Associate in Insurance Services, AIS designation in 2014.  She immediately became active in our chapter and has held the following roles: New Designee Chair, Vice-President & President Elect.  

Secretary

Christopher Cook

CPCU, AINS, AIC

Chris graduated from Cal State Fullerton in 2003 and began working for Mercury Insurance Group in 2004. In 2011 Chris was awarded the President’s CPCU Scholarship and earned his CPCU designation in 2012. Chris also holds the AINS and AIC designations. Chris has served on the CPCU Orange-Empire Chapter Board since January 2014. Outside of work and CPCU involvement, Chris enjoys spending time with his family of four where they are often attending LA Kings hockey games, visiting the beach or local amusement parks, or traveling to various youth hockey and baseball games.

Treasurer

Peter Pokorny

CPCU, AIAF

Peter got his Bachelor’s at Cornell University and Master’s in Finance at Pepperdine; He is a Corporate Finance supervisor at the Auto Club of Southern California for the past 13 years.  Peter got his CPCU in 2010, his AIAF in 2012 and is currently working on his ARM.  Peter has been our Chapter treasurer since 2011.

Director at Large

Geeta Ghai

CPCU, CIC, CRM, AAI

Geeta is an Account Executive with BB&T Insurance Services and has served as Vice President and President for our chapter during 2013 to 2015.  She has over 20 years’ experience in the commercial lines and enjoys teaching insurance.  She is a strong believer in passing on knowledge and to support all newcomers to the insurance industry.

Director at Large

Dawnde Pence

CPCU, SCLA, CIFI

Dawnde has over 30 years of insurance industry experience and is currently the Special Investigations Unit Manager for Auto Club. She served on the Chapter board as President (2014), Chapter Membership Chair (2011), past president and director at large (2007-2011). She earned her CPCU designation in 2007, Senior Claims Law Associate in 2002 and Certified Insurance Fraud Investigator in 1999.

New Designee Rep

Simone Wong

CPCU, AINS, AIS

Simone received her Bachelor’s degree from the University of California, Irvine, in 2002, with a degree in Economics.  She received her CPCU designation in 2016 and is currently a Senior Underwriter in the Personal Lines Automobile division at Mercury Insurance Group.

New Designee Rep

Vu Ho

CPCU, AU, AIS, AINS

Vu has been in the Property-Casualty Industry of insurance for 17 years and is currently a Commercial Underwriting Supervisor at Mercury Insurance Group. He was awarded the President's CPCU Scholarship from The Institutes and earned his CPCU designation in 2016.  Vu has a passion for helping others.  As a result he also teaches the AINS series to a group of Mercury employees seeking to educate themselves further in insurance.  In his free time, Vu loves to hike and camp with his friends or just be out in the outdoors.

Webmaster/Social Media

Joan Williams

CPCU, AIS

Joan has been in the world of insurance for 20 years and currently is a Senior Underwriter in Personal Lines Auto for Mercury Insurance Group. She obtained her Bachelor of Science degree in Biology from Temple University in 1997. Joan obtained her CPCU designation in 2014 and has been an active member of the board since receiving her designation. She has previously served as the role of New Designee Rep and the last two years as our Webmaster/Social Media rep.

Membership Chair

Raymond Palucki

CPCU

Education Chair

Leah Young

CPCU

Leah is currently the Career and Professional Development Advisor at Cal State Fullerton, Center for Insurance Studies. She worked in the insurance industry 30+ years on the commercial product management and underwriting side. Leah received her CPCU designation in 1993.

Research Chair

Greg Nelson

CPCU

Greg Nelson is an insurance consultant with 30 plus years of insurance experience in many areas of company and agency sales and operations.  Receiving his designation in 1984, Greg has been a confinuous member of the board of directors of the Orange Empire Chapter since 1988.  He's held many officer postions including chapter president and currently is the chairperson of the research committee, a role he has filled for the last 10 years, publishing a number of research papers in the Journal of the CPCU, CPCU Insight, and other insurance industry publications.

Good Works Chair

Susannah Trejo

CPCU

Susannah received her Bachelor's degree from Cal State Fullerton in 2001 with a major in Liberal Studies and a minor in Spanish. She was awarded the President's scholarship from The Institutes and earned her CPCU designation in 2017. Susannah is currently a Senior Underwriter for Mercury Insurance Group. She has 2 young daughters and enjoys movies and travel.