Leadership Team


Peter Pokorny


Peter has been with the Orange Empire Chapter since January 2011 as our Treasurer.  Peter got his bachelor’s at Cornell University and Master’s in Finance at Pepperdine University; he is a corporate finance supervisor at the Automobile Club of Southern California for the past 13 years.  Peter received his CPCU in 2010, his AIAF in 2012 and his ARM in 2017.  Peter lives in Westminster with his wife and 14-year-old daughter, and they enjoy skiing, camping, traveling and playing tennis.

President Elect

Susannah Falabella


Susannah received her Bachelor's degree from Cal State Fullerton in 2001 with a major in Liberal Studies and a minor in Spanish. She was awarded the President's scholarship from The Institutes and earned her CPCU designation in 2017. Susannah is currently a Senior Underwriter for Mercury Insurance Group. She has 2 young daughters and enjoys movies and travel.

Vice President

Roni Dhillon


Roni received his Bachelor's degree from Illinois State University with a major in Business Administration and an Insurance minor. He earned his CPCU designation in 2017 and became an active board member in 2019. Currently Roni is employed with Farmers Insurance as a Commercial Claims Representative and has been in the insurance industry for 12 years. He has previously held the role of Secretary.

Immediate Past President

Cory Hancox


Cory has been in the insurance industry for 12 years.  He is currently with State Farm Insurance and works in the field as a Business Underwriting Specialist for the last 5 years.  Cory graduated with a Bachelor’s degree from Cal State University, Northridge and earned his CPCU designation in 2013.  He has most recently held past chapter roles of President, Vice President and President Elect.


Christopher Cook


Chris earned his CPCU designation under the President’s CPCU Scholarship in 2012. Chris also holds the AINS and AIC designations. A graduate of Cal State Fullerton, Chris has worked at Mercury Insurance in Brea for over 15 years and currently serves as the Manager of Mercury’s Underwriting Training and Audit Departments. Chris will be entering his seventh year of serving on the CPCU Orange-Empire Chapter Board.


Raymond Palucki


Raymond received his Bachelor’s degree from the University of California, Irvine in Mathematics. He received his CPCU designation in 2000 and Associate in Management in 2001. Ray is currently an Administrative Underwriter for Mercury Insurance Group and has been in the Insurance Industry for over 25 years.  

Director at Large

Cheryl Guyatt


Cheryl is currently a Senior Underwriting Manager at Mercury Insurance and has worked in the insurance industry for the past 36 years.  She was awarded the President’s CPCU Scholarship from The Institutes and earned her CPCU designation in 2013 and obtained her Associate in Insurance Services, AIS designation in 2014.  She immediately became active in our chapter and has held the following roles: New Designee Chair, Vice-President, President Elect, & President.  

Director at Large

Andrea Eickhoff


Social Media

Jose Cesar


Jose graduated from California State University, Fullerton in 2009 after earning dual degrees in Business Administration and Psychology. In 2010, he started his work in the insurance trade by working for State Farm. He earned the CPCU Designation in 2016 and became an active board member in 2020. Jose is currently a Commercial Claims Representative at Farmers Insurance. He enjoys spending time with family, traveling, and learning the process of restoring classic vehicles.


Joan Williams


Joan has been in the world of insurance for over 20 years and currently is a Commercial Property Underwriter for Mercury Insurance Group. She obtained her Bachelor of Science degree in Biology from Temple University in 1997. Joan obtained her CPCU designation in 2014 and has been an active member of the board since receiving her designation. She has previously served as the role of New Designee Rep and the last four years as our Webmaster/Social Media rep.

Membership Chair

Jon Wilson


Jon has been in the insurance industry for 9 Years in both Commercial Underwriting and Sales. He is currently an Inside Broker on the E&S Casualty team in the Irvine, CA office of Ryan Turner Specialty.  He received a bachelors from Chapman University in Organizational Leadership and from CSU Fullerton an MBA with emphasis in Finance. CPCU provided a means to further his insurance education and he is now focused on engagement of the chapter membership and to encourage candidate members to complete their CPCU.  

New Designee Rep

Dwight Shackelford


Dwight earned his CPCU designation in December 2018. In addition to the CPCU, he also holds the AINS, AIS and API designations. He earned his Bachelor’s degree at Concordia University in Irvine and he holds a Master of Education degree from Northeastern University. He has been employed at the Automobile Club of Southern California for 18 years and currently serves as a Training Manager in Insurance Sales, actively partnering with his organization’s Education, Training and Development unit. In his spare time, Dwight enjoys reading, watching movies and sporting events and staying fit by pursuing an active lifestyle.

Education Chair

Leah Young


Leah is currently the Career and Professional Development Advisor at Cal State Fullerton, The School of Risk Management and Insurance. She worked in the insurance industry 30+ years on the commercial product management and underwriting side. Leah received her CPCU designation in 1993.

Research Chair

Greg Nelson


Greg Nelson is an insurance consultant with 30 plus years of insurance experience in many areas of company and agency sales and operations.  Receiving his designation in 1984, Greg has been a confinuous member of the board of directors of the Orange Empire Chapter since 1988.  He's held many officer postions including chapter president and currently is the chairperson of the research committee, a role he has filled for the last 10 years, publishing a number of research papers in the Journal of the CPCU, CPCU Insight, and other insurance industry publications.

Good Works Chair

Debra Martin


All Industry Day Chair

Larry Totura